Privacy Policy

We at Northern Interior Insurance Adjusters Ltd., are committed to protecting the privacy,
confidentiality, accuracy and security of the personal information that we collect, use, retain
and disclose in the course of handling your claim.

We may collect and use information from you and others, including, but not limited to the following:

  • Name, address and telephone numbers
  • Age, gender, marital status, and family information
  • Previous insurance and claims experience
  • Employment information
  • Banking information, credit ratings, and payment records
  • Identification numbers
  • Assets and liabilities
  • Medical and health information
  • Driving record

The information gathered during the course of our investigation, may be used for, but not limited to, the following purposes:

  • To identify you
  • To provide you with ongoing services, establish and maintain communications, and to
    respond to your inquiries
  • To investigate and settle your claims, and determine your eligibility for benefits
  • To manage the claim as required
  • To meet legal and regulatory requirements
  • To detect and prevent fraud
  • To share, as reasonably required for the above noted purposes, information gathered with your insurer, other insurers, insurance reporting agencies, law and fire officials, and other interested third parties. These other organizations are also required to comply with privacy laws similar to thse that apply to our company

We do not sell client lists nor do we collect, use or disclose your personal information without
your consent, except where authorized by law. We will obtain your consent and explain the
purposes for the collection, use or disclosure of your personal information. Information will only
be used for the purpose for which it was gathered, namely the handling of your claim.

More information regarding the Personal Information Protection and Electronics Documents Act
(PIPEDA) can be found at various web sites where the Canadian Government has detailed this
information, such as: www.pipeda.org.

Privacy Questions, Comments or Requests
If you have any questions, comments, concerns or requests pertaining to our privacy policy,
please feel free to contact us at:

Northern Interior Insurance Adjusters Ltd.
Box 3935, Smithers, BC V0J 2N0
T: (250) 847-8080
F: (250) 847-8083
E: info@niia.ca